Managing membership

Changing personal information

  • Contact details
    • 1
      Download the membership amendment form
      Membership amendment form.pdf - 0.13mb
    • 2
      Print and complete the form
    • 3
      peopleReturn the form to your HR Department
  • Banking details

    Please notify both your employer's human resources department and the Fund within 30 days

    • 1
      Download the membership amendment form
      Membership amendment form.pdf - 0.13mb
    • 2
      Print and complete the form
    • 3
      peopleReturn the form to your HR Department

Dependants

  • Adding a new dependant

    Who can be dependants?

    • Spouse/partner
      • Married
      • Marriage certificate
      • Spouse
      • Marriage certificate
    • Member's children
      • Natural child
      • Birth certificate
      • Adopted child
      • Legal proof of adoption (court order)
      • Step child
      • ID or birth certificate
      • Children above 21
      • Student
        Proof of registration at educational institution
      • Child dependants who are physically or mentally disabled
      • Child dependant not in receipt of a regular income higher than the maximum State pension per month
        Medical report to the Fund as proof of disability

    If a member applies to register a newborn or newly-adopted child within 30 days of the date of birth or adoption of the child, the increased contribution will be payable from the start of the new month. The dependant's benefits will start as from the date of birth or adoption.

    If a member applies to register his/her spouse within 30 days of the date of marriage, the increased contribution will be payable from the start of the new month. The spouse's benefits will start as from the date of marriage.

    • 1
      Download the membership amendment form
      Membership amendment form.pdf - 0.13mb
    • 2
      Print and complete the form
    • 3
      checkProvide all the supporting documentation as required
    • 4
      peopleReturn the form to your HR Department
  • Removing a dependant

    Please notify the Fund within 30 days of the resignation of your dependant. The change in your contribution rate will take effect at the start of the new month.

    • 1
      Download the membership amendment form
      Membership amendment form.pdf - 0.13mb
    • 2
      Print and complete the form
    • 3
      peopleReturn the form to your HR Department

Membership

  • Resigning your membership

    Employees that earn a weekly wage and employment with the company ends on a Monday, Tuesday or Wednesday, no contribution will be deducted from their wages. If employment with the company ends on a Thursday, Friday, Saturday or Sunday, the full week's contribution will be deducted from their wages.

    Employees who are paid a monthly salary and if their employment with the company ends on or before the 15th day of a month, no contribution will be deducted from their salary. If your employment ends after the 15th day of the month, the full month's contribution will be deducted.

    The last day of service at the employer will be the last day of cover on the Fund.

    • 1
      Download the membership amendment form
      Membership amendment form.pdf - 0.13mb
    • 2
      Print and complete the form
    • 3
      peopleReturn the form to your HR Department
  • Retiring and continue membership

    Please notify the Fund within 30 days of your intention to remain a member of the Fund. If you elect not to remain a member, you may not rejoin at a later stage.

    If you are no longer an employee, you are required to pay your monthly contributions directly from your bank account. Please complete the bank account details section of the membership amendment form.

    • 1
      Download the membership amendment form
      Membership amendment form.pdf - 0.13mb
    • 2
      Print and complete the form
    • 3
      peopleReturn the form to your HR Department
  • Family taking over membership from a deceased main member

    Please notify the Fund within 30 days

  • Suspended membership

    In the case of failure to pay contributions, the fund will have right to suspend all benefit payments in the respect of claims which arose during the period of default. Written notice of debt will be given to the member/employer, failing which, membership may terminated.

  • Terminating membership
    Failure to pay contributions

    Membership can be terminated for not settling a written notice of debt.

    Fraudulent activity
    • The Board of Trustees may exclude benefits or terminate the membership of any member or dependant who:
    • Allows someone outside their membership to use their medical aid card.
    • Submits false claims
    • Intentionally hides or fabricate information
    • Does not disclose information